Home Care Services Complex Care

Complex Care

Icare provides comprehensive complex care services throughout the North West of England and Midlands. Through our experienced team of professionals, we provide exceptional home care to clients with complex needs. To ensure precise and tailored support, our healthcare professionals receive specialised training from our nurses.

Complex Care Services

In complex care, individuals with intricate medical needs receive specialised services in the comfort of their homes. Individuals benefit from the compassionate support of our support workers, which allows them to manage their health conditions effectively and increase their quality of life.

Complex care encompasses a wide range of medical conditions, including:

  • Airway management.
  • Seizure management,
  • Muscular dystrophy.
  • Multiple sclerosis,
  • Acquired brain injuries.
  • Learning disabilities.
  • Temporary conditions arising from brain or spinal injuries or post-surgical recovery.
Care giver consoling senior woman holding her hand

Personalised Clinical Support

Complex care requires more attention, providing one-on-one attention to address the complexity of conditions compared to domiciliary care.
A wide range of benefits are available to individuals receiving complex care, such as maintaining safety and independence while receiving the necessary support. With our personalised approach, you are guaranteed individualised attention that is often not available in multi-occupancy settings. Moreover, complex care alleviates the challenges of transitioning from the hospital to home for the client’s family. We conduct thorough assessments, provide comprehensive training, and provide ongoing support to ensure that all needs and requirements are met.

ICare places a high priority on effective communication in its complex care services. As a healthcare company, we prioritise the well-being and satisfaction of our clients.


Following the sad passing of Michael from flat 38 Tulloch Court, I want to give my thanks to the ICare team for their support. Michael's care needs were always considered, and he was treated with dignity and grace. ICare went above and beyond to ensure a dignified end; they were amazing to Michael and gave great comfort to a very poorly man.
Fran Isherwood


My overall experience is 5 out of 5 and I just want to say how safe and respected I feel by my regular carers. My two carers are really nice ladies, that always make me feel as if I'm not a burden and it's a pleasure to see me.
Suzy H (Wirral)


I would like to thank all the lovely carers from I Care that so lovingly and happily looked after my Mum for over the last 12 months. She loved you all and were an endless source of help to her and all the family. We would like to thank you from the bottom of our hearts.
Bridget K (Sefton)


Staff always do their best to be friendly and helpful, even when things haven't run as smoothly as usual. Management are open to concerns and try to accommodate requests as best they can. Recently there have been some staff changes but nothing too disruptive, it has been well managed to minimise the impact on my family. Greatly appreciated!
Sophie K (Manchester)


I Care have been providing care to my Mum for 3 weeks now, very nice staff who take the time to listen and give care the way she wants. Can't fault them, really. The managers have been really helpful, and even sorted out a lift for Mum to hospital so she didn't have to wait for an ambulance.
D C (Son of Client - Trafford)
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Need Support?

Contact ICare Group

If you would like to contact Icare about any of the services listed above, or request a call back to discuss your own or your loved one’s care needs, please use the contact form below and one of our friendly team will be in touch as soon as possible.

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